Privacy Policy

This website (wishcandle.in) and the brand 'Wish Candle Company' are owned and operated by AM Distributors, having its principal place of business in India (GSTIN: 09AFPPM5749C1Z2).

In terms of the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, AM Distributors acts as the Data Fiduciary responsible for determining the purpose and means of processing your personal data.

We collect only the minimum personal data strictly necessary to communicate with you, process your candle orders, and deliver packages to your address:

We process your personal data for legitimate business purposes under applicable Indian laws, including:

• Fulfilling and delivering your candle orders via authorized domestic courier partners.

• Communicating order status, dispatch airway bill (AWB) tracking links, and customer support updates over WhatsApp or email.

• Generating statutory retail invoices and complying with Indian Goods and Services Tax (GST) accounting requirements.

• Resolving product inquiries, damage claims, or customer grievances.

• Maintaining website performance, security, and spam prevention.

To deliver our artisanal candles to your doorstep, we share relevant portions of your data with trusted service providers under confidentiality obligations:

We maintain appropriate administrative, organizational, and technical safeguards to protect your personal data against unauthorized access, loss, misuse, or alteration.

Order and transaction records are retained for the statutory period required under Indian taxation and commercial laws (typically 8 years for GST and accounting compliance).

General inquiry chats without active order history may be pruned periodically.

Under the Digital Personal Data Protection Act, 2023, you have the following statutory rights regarding your personal data:

• Right to Access: You may request a summary of the personal data we hold about you and the processing activities undertaken.

• Right to Correction and Erasure: You may request correction of inaccurate data or deletion of personal data that is no longer required for the purpose it was collected (subject to statutory legal retention obligations).

• Right of Grievance Redressal: You have the right to register a grievance with our Data Grievance Desk regarding any data privacy concern.

• Right to Nominate: You may designate an individual who, in the event of your death or incapacity, can exercise your rights on your behalf.

To exercise any of these rights, please send an email from your registered email address to info@wishcandle.in.

wishcandle.in uses minimal technical cookies and Google Search Console verification to maintain site functionality and monitor crawl health.

We do not use invasive third-party cross-site advertising trackers or behavioural profiling networks. You can configure your browser to decline technical cookies, although some interactive features (such as saved scent quiz responses) may function with reduced persistence.

Our website and products are intended for individuals who are at least 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us immediately to have the data removed.

We may update this Privacy Policy periodically to reflect changes in our operational practices or applicable statutory regulations. Any revisions will be published on this page with an updated 'Last Updated' date.

For any privacy inquiries or to exercise your data protection rights, please contact: